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Contacting us over Easter

This Easter, our offices will be closed from 5pm on Thursday, 17 April. We will resume normal business hours on Tuesday, 22 April.

Pasg Hapus Happy Easter

What to do if you have a concern

If you are concerned about the care you, a relative or friend have received or are currently receiving, please contact your local health board to discuss your concerns. 

If you then want to inform us of your concern, please fill out our contact form.

If you are a healthcare worker and you want to raise a concern

If you have concerns about something happening where you work which might affect patients, your colleagues, or the whole organisation, information can be found on our whistleblowing page.

Safeguarding referral

If you’re concerned that a child or adult in your family or community may be at risk of harm, abuse or neglect, you can contact social services in your area to report a safeguarding concern. Visit the Welsh Government website for contact details at the following links:

Safeguarding children: reporting suspected abuse, neglect or harm | GOV.WALES

Safeguarding adults: reporting suspected abuse, neglect or harm | GOV.WALES