Welcome to Healthcare Inspectorate Wales

Healthcare Inspectorate Wales (HIW) and Care Inspectorate Wales (CIW) are responsible for monitoring the implementation of the Deprivation of Liberty Safeguards (DoLS) and jointly publish an annual report of findings.

Following an unannounced inspection carried out in May 2026, Healthcare Inspectorate Wales (HIW) has designated the Emergency Department at Ysbyty Glan Clwyd, in Denbighshire, as a Service Requiring Significant Improvement (SRSI).

The inspection, which took place between 9 and 11 February 2026, assessed the local authority's social services and health board's performance in exercising their statutory duties and functions.

Healthcare Inspectorate Wales (HIW) has published a report following an inspection of Caswell Clinic, a medium secure mental health service in Bridgend, managed by Swansea Bay University Health Board. The clinic is based within Glanrhyd Hospital, where the wider estate is owned by Cwm Taf Morgannwg University Health Board. The inspection focused on the quality and safety of care provided to patients, and how well the service supports dignity, safety and therapeutic recovery.

Following a recent criminal investigation, Healthcare Inspectorate Wales (HIW) has issued a caution to the provider for breach of the Care Standards Act 2000 (the Act). It follows evidence of the service providing aesthetic laser treatments at a clinic in the County of Flintshire without registration under that Act.