Welcome to Healthcare Inspectorate Wales

Healthcare Inspectorate Wales and Care Inspectorate Wales share the progress they are making to embed equality, diversity and inclusion across their work, and their priorities for creating fairer, more accessible health and social care services in Wales.

Healthcare Inspectorate Wales (HIW) is developing a new approach to inspecting maternity and neonatal services across Wales. This will provide a clearer picture of whether women, babies, parents and families receive safe, effective and well-coordinated care.

Healthcare Inspectorate Wales (HIW) has assessed the progress made by Welsh Ambulance Services University NHS Trust (WAST) since reviews published in 2020 and 2021. Those reviews considered the management of patients by emergency call centres and the safety, dignity and experience of patients affected by delayed ambulance handovers.

Following a recent criminal investigation, Healthcare Inspectorate Wales (HIW) has issued a caution to the provider for breach of the Care Standards Act 2000 (the Act). It follows evidence of the service providing aesthetic laser treatments at a clinic in Cardiff without registration under that Act.

Healthcare Inspectorate Wales (HIW) has today published its Annual Report 2025-2026, highlighting the need for faster progress in addressing long-standing challenges affecting healthcare services across Wales.