Welcome to Healthcare Inspectorate Wales

Information about our opening hours over the Christmas and New Year period and how you can contact us.

We committed to a reviews programme that takes into consideration the risks and challenges facing health services as they continue their response to, and recovery from, the pandemic. As a result, we have decided to undertake a national review of Patient Flow.

We are currently developing a new organisational strategy for the next three years and would like to hear the views of as many people as possible on what our focus and priorities should be.

Throughout the pandemic HIW has been keeping its activity under close review, risk assessing every piece of work to ensure it is appropriate and proportionate given the ongoing pandemic situation.

Our role is to check healthcare services in Wales to find out if people are receiving good care. When, through our work we find this is not the case, we take action so that health boards and their services know where they need to make improvements