We’ve published our Strategic Plan

We have today launched our new Strategic Plan for 2022-2025. It has been developed through consultation with our own staff, with stakeholders and members of the public.

We have refreshed our organisational purpose and developed a new goal underpinned by four new priorities.

Our new purpose

To check that healthcare services are provided in a way which maximises the health and wellbeing of people.

Our new goal

To be a trusted voice which influences and drives improvement in healthcare.

Our new priorities

1. We will focus on the quality of healthcare provided to people and communities as they access, use and move between services.
2. We will adapt our approach to ensure we are responsive to emerging risks to patient safety
3. We will work collaboratively to drive system and service improvement within healthcare
4. We will support and develop our workforce to enable them, and the organisation, to deliver our priorities.

Our priorities will help us to consider whether healthcare meets the needs of a community and whether it is of a good quality. Equality and diversity will be core to the work we do and our strategy will support us to consider how healthcare services reach those who face the greatest barriers to access, and poorest outcomes in health.

Alun Jones Interim Chief Executive said

Our vision for the next three years recognises that we must remain an agile organisation, one which is able to adapt our work and use our resources most effectively to deliver our goal: to be a trusted voice which influences and drives improvement in healthcare. We will consider the quality of healthcare as it is delivered to people as they access, use and move between services. We will need to work collaboratively with others, harnessing the insight, understanding and expertise they bring, in order to help us consider a whole-system approach and deliver against our goal.